Scope of Guarantee

All products on have the Returns & Refund guarantee. Any product bought through the site is protected if the items you received are not as described.

The following situations are not included:
1. An item you claim is not as described, but the seller can prove that it is.
2. Items are as described, but you no longer want them (unless the seller offers Easy Returns)

Guaranteed Protection Period

You can submit refund requests up to 15 days after your order has been completed. You can do this by opening a dispute in the contact us page. Please note that you can only open one dispute per order.

Conditions for Submitting Refund Requests

You can submit refund requests up to 15 days after your order has been completed. You can do this by opening a dispute in the order detail page. Please note that you can only open one dispute per order.

How To Return

The return process is extremely simple.

Send in a return request at contact us page

• We will get back to you within 24 hours once your initial return request has been received.
• After processing your request, simply return your order to our warehouse.
• Don't return the jacket in its original packaging. Use thinner packaging to reduce shipping charges.

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